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Engagement

Engaged employees will make your business stronger and can significantly increase productivity. This workshop will give you the tools and methods to lead and deliver a successful business engagement programme.

Key subjects covered:

  • Understanding exactly what employee engagement is
  • Ensuring that there is a clear understanding of the organisation’s value proposition
  • Understanding the cost of disengagement
  • Getting started in engaging employees
  • Handling change to engagement
  • Leading employee engagement
  • Creating an engaged workplace
  • Ensuring engagement is sustained

Organisations whose employees are engaged are:

  • More productive
  • More innovative
  • More creative
  • More passionate
  • More energetic
  • More enthusiastic

Therefore engaged employees are:

  • More likely to be long term employees
  • More likely to have higher levels of attendance
  • More likely to be loyal
  • More likely to be creative
  • More likely to feel valued and empowered
  • More likely to feel confident

“Your number one customers are your people. Look after employees first and then customers last.”

Ian Hutchinsone

“A group of people get together and exist as an institution we call a company so they are able to accomplish something collectively that they could not accomplish separately – they make a contribution to society, a phrase which sounds trite but is fundamental.”

David Packard co-founder of Hewlett-Packard

“Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.”

Anne M. Mulcahy

“There are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction, and cash flow. It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.”

Jack Welch, former CEO of GE

“The way your employees feel is the way your customers will feel. And if your employees don’t feel valued, neither will your customers.”

Sybil F. Stershic

“Culture is about performance, and making people feel good about how they contribute to the whole.”

Tracy Streckenbachs

“People want to know they matter and they want to be treated as people. That’s the new talent contract.”

Pamela Strokos

“Employee engagement is the art and science of engaging people in authentic and recognized connections to strategy, roles, performance, organization, community, relationship, customers, development, energy, and happiness to leverage, sustain, and transform work into results.”

David Zinger

“Employees engage with employers and brands when they’re treated as humans worthy of respect.”

Meghan M. Biro

“Engaged employees stay for what they give (they like their work); disengaged employees stay for what they get (favourable job conditions, growth opportunities, job security).”

Blessing White

“Always treat your employees exactly as you want them to treat your best customers.”

Stephen R. Covey

“It’s sad, really, how a negative workplace can impact our lives and the way we feel about ourselves. The situation is reaching pandemic heights – most people go to work at jobs they dislike, supervised by people who don’t care about them, and directed by senior leaders who are often clueless about where to take the company.”

Leigh Branham and Mark Hirschfeld

“Highly engaged employees make the customer experience. Disengaged employees break it.”

Timothy R. Clark

“Dispirited, unmotivated, unappreciated workers cannot compete in a highly competitive world.”

Francis Hesselbein

“Research indicates that workers have three prime needs: Interesting work, recognition for doing a good job, and being let in on things that are going on in the company.”

Zig Ziglar

“Appreciate everything your associates do for the business. Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They’re absolutely free and worth a fortune.”

Sam Walton

“I consider my ability to arouse enthusiasm among men the greatest asset I possess. The way to develop the best that is in a man is by appreciation and encouragement.”

Charles Schwab

“Your work is to discover your work and then with all your heart to give yourself to it.”

Buddha

“The only way to do great work is to love what you do.”

Steve Jobs

 
Call 07999 155303 or to register your interest click here

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