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Impact and Influencing

An interactive workshop to help to understand how we influence others, the influencing styles, personality types and how to make best use of these.  How to bring out the best in people and build their confidence. The course will involve role plays.

Key subjects covered:

  • Recognising the importance of communication
  • Identifying core values
  • Understanding the preferred styles of communication
  • The importance of style adapting
  • Recognising personality types
  • Developing rapport
  • Using positive body language and voice tone
  • The importance of questioning techniques
  • Active listening skills
  • Understanding resistance to change
  • Using assertiveness without aggression
  • Overcoming limited thinking
  • Handling conflict effectively

Impact and Influencing - Advanced


"A little more persistence, a little more effort, and what seemed hopeless failure may turn to glorious success"

Elbert Hubbard

"We make a living by what we get; we make a life by what we give!"

Winston Churchill

"Opportunity is missed by most people because it is dressed in overalls and looks like work"

Thomas Edison

"We control fifty percent of a relationship. We influence one hundred percent of it. Think twice before you speak, because your words and influence will plant the seed of either success or failure in the mind of another"

Napoleon Hill

"Communication works for those who work at it"

John Powell

"You get paid to impact the world, not be impacted by it"

Mal Pancoast

“The most important thing in communication is to hear what isn't being said”

Peter Drucker

“Knowledge speaks, but wisdom listens”

Jimi Hendrix

“A good listener is not only popular everywhere, but after a while he knows something”

Wilson Mizner

“You can't not communicate. Everything you say and do or don't say and don't do sends a message to others “

Allen J. Boone

“I'm looking forward to influencing others in a positive way. My message is you can do anything if you just put your mind to it”

Justin Bieber

“You don’t have to be a person of influence to be influential, in fact, the most influential people in my life are probably not even aware of the things they’ve taught me”

Scott Adams

“Be around the people you want to be like, because you will be like the people you are around”

Sean Reichle

“The humblest individual experts some influence, either for good or evil, upon others”

Henry Ward Beecher

“The greatest ability in business is to get along with others and influence their actions. A chip on the shoulder is too heavy a piece of baggage to carry through life”

John Hancock

Call 07999 155303 or to register your interest click here

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